PRIVACY POLICY

1. Introduction

KANAKO SAKAI Co., Ltd. (hereinafter referred to as "our company") will comply with applicable data protection laws and handle your personal data (information relating to an identified or identifiable natural person, hereinafter referred to as "personal data") appropriately.

This Privacy Policy applies to all personal data of customers acquired by the Company in connection with the e-commerce services (hereinafter referred to as the "Services") provided by the Company on the website listed below (hereinafter referred to as the "Website"), regardless of country or region.

Our website: https://www.kanakosakai.com

2. Personal Data we collect from you

1. Personal data provided by you

   We will obtain the following information from you when you register as a member, purchase a product, make an inquiry, or apply for a gift or prize draw, or when we participate in online surveys to improve our website:

   
   
   • ·full name
   • ·email address
   • ·password
   • ·address
   • ·telephone number
   • ・Order information
   • ・Purchase history
   • ・Inquiry details
   • ・Survey response content
   • - Other information voluntarily provided by the customer to the Company
   
   

2. Personal data we collect automatically from your device

   When you connect to our website, we will obtain the following information from the device you use. For more information about the collection of personal data using cookies, please see "9. Use of Cookies and Behavioral Targeting Advertising."

   
   
   • ・Technical information such as OS, browser type, version, and language settings
   • - IP address and approximate location information based on it
   • - Online identifiers such as cookie IDs
   • ・Information such as your browsing history and search history on this site and other sites

   Of this personal data, information such as name, email address, and password are required to be entered when registering as a member. In addition, information such as order information, payment information, and address are required to be entered when purchasing products within the Service. The provision of personal data other than the above is not required by law or contract, but if it is not provided, some of the functions of the Service or this website may not be available.

   In all cases, we will collect your personal data in a lawful and appropriate manner and will not obtain your personal data in an improper manner.

   We do not knowingly collect or process personal data about children under the age of 16 without the consent of a parent or guardian. If we learn that we have collected or processed personal data of a child under the age of 16, we will take steps to delete that information as soon as possible. If you become aware that a child under the age of 16 has provided us with personal data, please contact us immediately using the contact details in "11. Contact Information."

   Please note that an external payment service is used for payment when purchasing products within the Service. Payment information, such as credit card information, entered by the Customer will be sent directly to the payment service selected by the Customer.

3. Purpose and legal basis of personal data collection and processing

We collect and process your personal data for the following purposes:

1. To provide the Services, which include browsing of product information, application for product purchase, product delivery, management of purchase history, etc. (This includes customizing the products displayed and their order on this website according to the customer's attributes, etc.) To provide related services requested by customers, such as distribution of e-mail newsletters To manage customer information related to these services, notify necessary matters, and charge fees.
   *The collection and processing of personal data for this purpose is necessary to perform a contract with you regarding the Service or to take steps at your request prior to entering into such a contract.

2. To monitor and prevent unauthorized use of this Site and Services and to ensure other security measures.
   *Collection and processing of data for this purpose is necessary for us to comply with a legal obligation or to protect the vital interests of you or a third party.

3. To investigate and analyze the usage of this site and compile statistical information with the aim of providing customers with higher quality products and services.
   *The collection and processing of personal data for this purpose is based on your consent or is necessary for the purposes of our legitimate interests, i.e. for the performance of our normal business operations.

4. To deliver advertisements tailored to your interests both inside and outside this site based on your attributes, purchase history, browsing history, etc.
   *Collection and processing of personal data for this purpose is based on your consent. For more details, please see "9. Use of Cookies and Behavioral Targeting Advertising."

In principle, we will collect and process your personal data for the purposes stated above. If we use your personal data for any other purpose, we will obtain your prior consent, except as permitted by law.

4. Disclosure of your data

In relation to one or more of the purposes for which we collect and process your personal data set out above, and to the extent permitted by law, we may disclose your personal data to third parties as follows:

1. (1) The following third parties provide services to us:

   
   

   1. When disclosing the orderer's name, delivery address information, delivery product information, etc. to the following businesses for the purpose of product packaging and delivery:

      • ・Sagawa Express Co., Ltd.
      • ・Yamato Transport Co., Ltd.

   2. When disclosing to the following email distribution service providers for the purpose of conducting marketing using emails.

      • ・dotdigital EMEA Limited

   3. When we use tools provided by external businesses to manage customer registration information, order and purchase history, issue invoices, ship products, etc.

      • ・Shopify Japan Co., Ltd.

   4. When disclosing to businesses involved in the construction and operation of this site's system or related support.

      • ・Essentials Co., Ltd.

2. (2) When disclosing personal data to public agencies such as administrative agencies and courts, or other third parties, in order to protect the legal rights of our company or a third party, or in accordance with laws, regulations, or requests from public agencies.

In addition to the above, our affiliated advertising distributors may use cookies to obtain data such as your browsing history through this site. For more information, please see "9. Use of Cookies and Behavioral Targeting Advertising."

In addition, we may provide third parties with statistical information compiled from your personal data.

5. International transfer of personal data

Your personal data will be stored in Japan in principle. However, please note that in exceptional cases, your personal data may be transferred to and stored in a country or region outside Japan to the extent necessary for the purposes set out in "3. Purposes and legal basis for collecting and processing personal data" above or to the extent permitted by law, and that such country may not have the same level of data protection legislation as Japan. In such cases, we will separately inform you of the name and contact details of the overseas recipient who will store your personal data outside Japan. If you have any questions, comments or requests regarding international transfers, please contact the contact details listed in "11. Contact Details". In the course of international transfers of your personal data, we will take appropriate safeguards to protect your personal data in accordance with our legal obligations and collect and process your personal data in compliance with applicable laws and regulations.

6. Retention Period and Deletion

We will not retain your personal data for longer than is necessary for the purposes of personal data processing set out in "3. Purposes and legal basis for personal data collection and processing" or after the specific purpose for which the personal data was collected no longer exists. However, if we are required to retain personal data by applicable laws and regulations, we will comply with such requirements. We will promptly delete your personal data upon the expiration of the above retention period. Personal data stored in electronic file format will be archived in a separate database where the information cannot be restored in the normal course of business, or destroyed using other technical means that make the data impossible to restore. Personal data printed on paper will be shredded or incinerated.

7. Security

In order to prevent the leakage, loss, damage, and other accidents of personal data, we will take necessary safety management measures, such as maintaining a security system and establishing an internal management system, and will manage personal data strictly.

8. Your rights

You may have certain rights under applicable data protection laws regarding your Personal Data, including the right to request access to your Personal Data, the right to request copies of the Personal Data we collect, the right to supplement or correct your Personal Data, the right to object to the collection, processing or use of your Personal Data, and the right to have your Personal Data deleted. These rights must be exercised in accordance with applicable data protection laws.

If you wish to exercise such rights, please contact us via the inquiry page. After verifying your identity, we will respond promptly.

In addition, this website also provides a "Confirm/Change Your Registered Information" page so that you can check whether the personal information you have registered is accurate and up-to-date, and so that you can always update your information.

* For information about the rights of customers who reside in California, U.S., please see "12. Rights of California Residents."

*For the rights of customers residing in the European Economic Area (EEA) or the UK, please see "13. Rights of EEA and UK Residents."

9. Use of Cookies and Behavioral Targeting Advertising

Types of Cookies	Applications
Required Cookies	These cookies are necessary for our site to operate and cannot be turned off. They are only set in response to actions you make, such as language, currency, login session or privacy settings. You can set your browser to refuse these cookies, however this may affect how the site functions.
Analytical and statistical cookies	These cookies collect a series of data that allows us to measure visitor traffic and verify traffic sources and also helps us understand which products or actions are preferred over others.
Marketing and Retargeting Cookies	These cookies are usually set by our marketing and advertising partners and may be used to create a profile of your interests and later show you relevant adverts.
Functional Cookies	These cookies enable our website to provide additional functionality and personalisation. They may be set by us or by other service providers who help us make our website operate. If you do not allow these cookies then some parts of our website may not function properly.

For cookies other than essential cookies, you can choose whether or not to allow our use of them by visiting this web page.

<About the use of Google Analytics>

Google Analytics uses cookies to collect logs of your activities on this website. For information on the use of information collected by Google Analytics, please see the explanation on Google's website here .

10. Revision of this Privacy Policy

We will review and improve this Privacy Policy from time to time as necessary to reflect your feedback or respond to changes in our legal obligations. When we post the revised Privacy Policy on our website, we will also revise the last updated date on this page. If we make material changes to this Privacy Policy or how we use your Personal Data, including changes to the purposes for which your Personal Data is processed or the types of Personal Data processed, we will notify you of such changes by posting a notice on our website or by email prior to implementing the changes. Where required by applicable law, we will obtain your consent before making any changes. Please periodically review this Privacy Policy to learn how we are protecting your information.

11. Contact Information

If you have any questions, comments or requests regarding this Privacy Policy, please contact us at the address listed below.

KANAKO SAKAI Co., Ltd.
Address: #301, 7-9-2 Minamiaoyama, Minato-ku, Tokyo 107-0062
Email address: info@kanakosakai.com

*Excluding Saturdays, Sundays and public holidays